VMware (VS5-DPA-3P-SSS-C) – VMware vSphere Data Protection Advanced (per processor)
SNS is Required and sold separately.
Production Support/Subscription VMware vSphere Data Protection Advanced (per processor) for 3 years
Technical Support, 24 Hour Sev 1 Support — 7 days a week.

VMware (VS5-DPA-C+VS5-DPA-3G-SSS-C) – VMware vSphere Data Protection Advanced (per processor and per OSI) SNS is Required and sold separately.
Basic Support/Subscription VMware vSphere Data Protection Advanced (per processor and per OSI) for 3 years Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.