VMware (HZ-STE-10-P-SSS-C) – VMware Horizon Suite (10-Pack Named Users)
Includes Horizon View, Horizon Mirage and Horizon Workspace for 10 named users. SnS Required & Sold Separately.
Production Support/Subscription for VMware Horizon Suite (10-Pack Named Users) for 1 year
Technical Support, 24 Hour Sev 1 Support — 7 days a week.

VMware (HZ-STE-100-G-SSS-C) – VMware Horizon Suite (100-Pack Named Users)
Includes Horizon View, Horizon Mirage and Horizon Workspace for 100 named users. SnS Required & Sold Separately.
Basic Support/Subscription for VMware Horizon Suite (100-Pack Named Users) for 1 year
Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.