VMware (HZ-ENTC-10-C+HZ-ENTC-10-3P-SSS-C) – VMware Horizon Enterprise Edition: 10 Pack (CCU) Includes Horizon View Manager, Mirage, Virtual SAN, Workspace Portal, Application Remoting, ThinApp, vCenter Operations Manager for View, vSphere Desktop, and vCenter Server Desktop for 10 concurrent connections. SnS Required & Sold Separately.
Production Support/Subscription for VMware Horizon Enterprise Edition: 10 Pack (CCU) for 3 years Technical Support, 24 Hour Sev 1 Support — 7 days a week.

VMware (HZ-ENTC-10-C+HZ-ENTC-10-3G-SSS-C) – VMware Horizon Enterprise Edition: 10 Pack (CCU) Includes Horizon View Manager, Mirage, Virtual SAN, Workspace Portal, Application Remoting, ThinApp, vCenter Operations Manager for View, vSphere Desktop, and vCenter Server Desktop for 10 concurrent connections. SnS Required & Sold Separately.
Basic Support/Subscription for VMware Horizon Enterprise Edition: 10 Pack (CCU) for 3 years Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.