VMware (VC56-MS-P-SSS-C) – VMware vCenter Operations Manager 5.6 (Per OS Instance)

Production Support/Subscription VMware vCenter Operations Manager 5.6 (Per OS Instance) for 1 year
Technical Support, 24 Hour Sev 1 Support — 7 days a week.

VMware (VC56-MS-3G-SSS-C) – VMware vCenter Operations Manager 5.6 (Per OS Instance)

Basic Support/Subscription VMware vCenter Operations Manager 5.6 (Per OS Instance) for 3 years
Technical Support, 12 Hours/Day, per published Business Hours, Mon. thru Fri.